Cookies & Privacy Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

The purpose of the Petwise site is to provide all customers and visitors to the site with information about its business and services.

Petwise  may collect information automatically from visitors and customers when they use the site or when they complete and submit the online contact form. Any information that is gathered by Petwise is used to monitor site usage, and to respond to queries. Enquirer’s contact details are kept until the query is closed. The contact details of customers who are paying for any service provided by Petwise are kept for the duration of the service being provided, and on completion of the service for the duration of any after sales service that follows.

To monitor site statistics such as traffic and repeat visits to the site, Petwise uses Cookies and IP addresses. All information in this respect is anonymous and does not identify individuals. This information is held temporarily and used to monitor site and service quality. Petwise complies with the Data Protection Act 1998 at all times, and takes the confidentiality and privacy of individuals very seriously. At no time does Petwise  share personal data with third parties.

Any data that you submit via this website means that you consent to use of the information as detailed above.